FAQs

What is a Wilshi® Proposal Ring?

For a full explanation refer to “The Ring -The "Wilshi®" solution” 

What size should I buy?

We recommend using our ring sizer to work out the size of ring to buy. It has a full explanation of how to work out the right size. Ring Size Guide'

Can I exchange the ring if I get the wrong size?

Yes. All you will need to do is return the ring to us in it's original condition with a self addressed prepaid courier envelope and we will arrange for it to be exchanged in the size you require.

Can I return the ring if I change my mind?

We understand that buying online can be a little overwhelming, so when you make a direct online purchase with us we give you 30 days to consider your purchase (excluding custom made items).  Should you not be completely happy with your purchase you can contact us within this time to discuss return options.  The item must be sent back to us in 'new' condition and once received and checked by our quality control team we will refund you the purchase price less the shipping.  Some conditions do apply and all items must be in their original (“as new”) condition to be eligible for return.  For further information, and for further conditions which apply to custom made pieces, please contact us.  

Does it come in a box?

The ring comes in a handmade natural wood box as pictured with the rings.

Can I get a Wilshi® ring made in Gold or Platinum?

Yes, in white, yellow or rose gold, or in platinum. Please email us through our contact page for a quote. Please note that we don’t hold these in stock and therefore it will take longer to be made for you.

What do we do with the Wilshi® Proposal ring when I get the real engagement ring?

You can either wear it on the other hand or as a pendant on a necklace.

Shipping details for my Wilshi® Proposal Ring?

Please refer to our shipping details as it depends on your location. We will dispatch the item within 1 working day of the order or notify you accordingly. If have any special requests just let us know. We're known for working miracles!

Shipping

We ship all over the world. Please see below for shipping prices which depend on the country.

We will dispatch the item within 1 working day of the order or notify you accordingly. If you have any special requests just let us know. We're known for working miracles!

 

Standard Shipping

1 - 3 working days
Costs NZ$5.00

Australia

Standard Shipping
3 - 9 working days
Costs NZ$8.00

International Economy Courier
2 - 6 working days
Costs NZ$19.00

International Express Courier
1 - 5 working days
Costs NZ$29.00

South Pacific

Standard Shipping
4 - 10 working days
Costs NZ$8.00

East Asia and North America

Standard Shipping
4 - 10 working days
Costs NZ$10.00

International Economy Courier
2 - 6 working days
Costs NZ$27.00

International Express Courier
1 - 5 working days
Costs NZ$39.00

UK and Europe

Standard Shipping
5 - 11 working days
Costs NZ$10.00

International Economy Courier
2 - 6 working days
Costs NZ$27.00

International Express Courier
1 - 5 working days
Costs NZ$39.00

Rest of the World

Standard Shipping
5 - 20 working days
Costs NZ$12.00

Can I get my Wilshi® ring delivered to an alternative address?

Yes, if you want your ring delivered to a different address, just let us know when you order.

I have got more questions, can I email them?

Of course! Please email any questions please contact us through our contact page.

Can I buy wholesale and sell it in my shop?

Yes, please telephone us or email info@wilshi.com for more information

Can I buy a Wilshi® Proposal Ring in a shop?

Yes, please refer to our list of stockists.

What are the common misspellings of Wilshi® rings?

Here are some of the common searches people use when looking for Wilshi™ which is our own unique trademarked name:
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